Frequently Asked Questions

Is Serenity Renovations licensed and insured?

  • Yes, Serenity Renovations is fully insured and licensed.

Do you work in my neighborhood/city/area?

We work primarily in the northern Georgia area including:

  • Gated Communities: Big Canoe, Bent Tree, The Preserve, Lake Arrowhead
  • Other Communities: Bridge Mill, Horseshoe Bent, John’s Creek
  • Cities: Dunwoody, Brookhaven, Roswell Alpharetta, Marietta, Canton, Woodstock, Sandy Springs, Milton, Cumming
  • Counties: Cherokee, Cobb, Dawson, Pickens, Dekalb, North Fulton

Please visit our Contact us page to view service area map or send us an email about your specific location.

What should I look for in hiring a contractor for building a home or remodeling an existing one?

  • Reputation and references. In addition to providing a list of references from clients, insist that your contractor provide you a list of references from both tradesmen and suppliers.
  • Check business cards for local and current information. Check contractor’s address, phone numbers, website, etc. Make sure all information is current and up to date. This will help confirm that your contractor is honest, local and has staying power.
  • Insist on written bids, detailed descriptions of work to be performed and contracts. Having it all in writing and signed by both contractor and homeowner will avoid any confusion throughout the project to be performed.
  • Contractor should offer a “Release of Liens” form upon completion of a project. This will help protect you if any bills to suppliers or tradesmen go unpaid.

What things should I be concerned about?

  • Be mindful of contractor’s vehicles and equipment. Functioning, clean, maintained vehicles and equipment can indicate that a contractor is fiscally secure and pays attention to detail.
  • Use extreme caution if a contractor wants cash up front instead of a check or if the down payment seems excessive. Insist on a detailed description of how draws and payment schedules work and never give a contractor cash or employ one who insists on receiving cash.
  • A contractor who is unable or unwilling to explain to you types of materials, equipment and tradesmen to be used on your project and why. Be sure the contractor has a thorough understanding of your needs and what materials and tradesmen will be required to achieve your goals.

What are some extreme red flags?

  • A contractor that cannot provide you with evidence of an active license.  Georgia now requires that all contractors be licensed.
  • Any contractor who is unable or unwilling to provide a building permit.  This sets the stage for a potentially high degree of negligence by both contractor and tradesmen.
  • Any contractor who is not sensitive to the covenants and requirements of your local HOA, POA or condo association.